Privacy Policy

Purpose of this Privacy Policy: This privacy policy aims to give you information on how Symaxx Digital collects and processes your personal data through your use of this website, including any data you may provide when you sign up to our newsletter, purchase a product or service, or take part in a competition.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller: Symaxx Digital is the controller and responsible for your personal data. If you have any questions about this privacy policy, please contact us using the details below.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes IP address, login data, browser type and version, time zone, operating system and platform.
• Profile Data includes purchases or orders, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing Data includes your preferences in receiving marketing and your communication preferences.

We use different methods to collect data from and about you including:

• Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us. This includes data you provide when you apply for our services, submit an inquiry, apply for a job, subscribe to publications, or give us feedback.
• Automated technologies. As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions and patterns using necessary cookies, analytics technologies, server logs, and similar tools.

We will only use your personal data when the law allows us to. Most commonly:

• Contract performance - where we need to perform a contract we have entered into with you.
• Legitimate interests - where it is necessary for our legitimate interests and your fundamental rights do not override those interests.
• Legal obligation - where we need to comply with a legal obligation.

We do not rely on consent as a legal basis for processing your personal data, although we will get your consent before sending third-party direct marketing. You have the right to withdraw consent at any time by contacting us.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Access - request access to your personal data.
• Correction - request correction of your personal data.
• Erasure - request erasure of your personal data.
• Object - object to processing of your personal data.
• Restrict - request restriction of processing your personal data.
• Transfer - request transfer of your personal data.
• Withdraw - withdraw consent at any time.

To exercise any of these rights, please contact us at hello@symaxx.com.