Effective Date: 1 June 2022
Symaxx Digital Agency (“we”, “us”, “our”) operates the website symaxx.com (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site and the choices you have associated with that information.
1. Introduction
Symaxx Digital Agency is a leading digital marketing agency specializing in SEO, website design, and digital marketing services. Our mission is to help businesses enhance their online presence and achieve their marketing goals. This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when you visit our Site.
2. Information Collection
2.1 Types of Information Collected
- Personal Data: We may collect personal data that can be used to identify you, such as your name, email address, phone number, and postal address.
- Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.
2.2 Methods of Data Collection
- Website Forms: We collect information that you provide by filling in forms on our Site, such as contact forms or newsletter subscription forms.
- Cookies: We use cookies to track your activity on our Site and to remember certain information. You can manage your cookie preferences through your browser settings.
- Analytics Tools: We use third-party analytics tools to monitor and analyze the use of our Site.
3. Use of Information
3.1 How We Use Your Information
- To Provide and Improve Our Services: We use the collected information to deliver and enhance our services, respond to inquiries, and provide customer support.
- Marketing Purposes: We may use your information to send you promotional materials and updates about our services.
- Legal Compliance: We process your personal data as required by applicable laws and regulations.
3.2 Legal Basis for Processing Data
We process personal data based on the following legal grounds:
- Consent: You have given your consent for processing your personal data for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
4. Data Sharing
4.1 Third Parties with Whom Data is Shared
We may share your information with third parties, including:
- Service Providers: We engage third-party companies to facilitate our services, provide services on our behalf, or assist us in analyzing how our services are used.
- Business Partners: We may share information with our business partners for marketing and promotional purposes.
4.2 Purposes for Sharing Data
We share data to perform service-related tasks, comply with legal obligations, and enhance our marketing efforts.
5. Data Storage and Security
5.1 Measures to Protect Data
We implement various security measures, including encryption and access controls, to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5.2 Duration of Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
6. User Rights
6.1 Rights of Users
You have the following rights regarding your personal data:
- Access: You can request access to your personal data that we hold.
- Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request the deletion of your personal data, subject to certain conditions.
- Objection: You can object to the processing of your personal data in certain circumstances.
6.2 Exercising Your Rights
To exercise any of these rights, please contact us at hello@symaxx.com.
7. Cookies and Tracking Technologies
7.1 Use of Cookies
We use cookies to improve your experience on our Site, analyze site traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.
7.2 Managing Cookie Preferences
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
10. International Data Transfers
We may transfer your personal data to, and maintain it on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
11. Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@symaxx.com
- By phone: 068 580 6084
