Field Notes & Insights

Digital Marketing Blog

Practical SEO, growth, and engineering notes for teams building revenue online.

Showing 1-21 of 51 articles

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Local Seo
06 Oct 20269 min

When should a business report a review instead of replying to it?

Learn when South African businesses should report a Google review versus replying with our practical decision guide based on Google's policies.

Google review reporting vs reply
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Local Seo
06 Oct 20268 min

When does a branch network qualify for Google's bulk verification process?

Check bulk-verification eligibility: at least ten eligible profiles for the same business, no service-area businesses and accurate authorised location data.

Google Business Profile bulk verification eligibility
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Local Seo
06 Oct 20269 min

When can an individual practitioner have a profile separate from the practice?

Assess when a practitioner can have a separate Google Business Profile using public-facing roles, direct contact and the solo or branded-practice rules.

individual practitioner Google Business Profile
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Local Seo
06 Oct 202610 min

What should we check when genuine customer reviews disappear from a profile?

Learn how to investigate missing Google reviews effectively with timing, policy checks, and profile changes. Includes a practical review-loss investigation log.

missing Google reviews investigation
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Local Seo
06 Oct 20268 min

What should a local page tell customers about parking, access and finding the entrance?

Create a local page with verified parking, access, and entrance info linked to directions and booking, avoiding unsupported availability claims.

local landing page arrival information
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Local Seo
06 Oct 20268 min

What evidence should we prepare before filming a Google business verification video?

Learn how to prepare premises, signage, equipment, and management evidence for Google Business video verification while protecting customer privacy.

Google business video verification evidence
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Local Seo
06 Oct 20269 min

What can South African restaurants learn from Ask Maps food ordering before using it locally?

Audit restaurant menus, prices, fulfilment and action links while verifying current Ask Maps country, account and partner support before relying on ordering.

Ask Maps food ordering South Africa readiness
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Local Seo
06 Oct 20268 min

Should we publish a local price range or ask every customer to request a quote?

Decide when to publish local price ranges or require quotes. Learn criteria, procedures, and examples for South African service businesses. Practical guide.

local service pricing range vs quote
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Local Seo
06 Oct 20268 min

Should we create a separate Maps listing for a department inside our business?

Assess if your department qualifies as a distinct customer-facing operation per Google's guidelines before creating a separate Google Business Profile listing.

Google Business Profile department listing
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Local Seo
06 Oct 20267 min

Should a permanently closed branch keep its location page online?

Decide whether to keep a permanently closed branch's location page online with our practical closure-handling guide for South African businesses.

closed branch local page handling
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Local Seo
06 Oct 20268 min

Should a mobile service business hide its home address on Google Maps?

Learn when South African mobile service businesses should hide or show their home address on Google Maps with a practical decision guide for your profile.

service area business home address
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Local Seo
06 Oct 20268 min

Should a local SEO report separate brand searches from service discovery?

Separate brand and service query groups using documented data coverage. Keep profile interactions and verified enquiries distinct in a useful reporting brief.

local SEO branded non branded reporting
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Local Seo
06 Oct 20268 min

Should a bilingual local business publish separate service pages for each language?

Assess separate service pages for each language using customer need, reviewed translations and real staff support, with clear choices and consistent facts.

bilingual local service page structure
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Local Seo
06 Oct 20269 min

How should a hotel verify the facts behind conversational Maps recommendations?

Audit hotel facts, amenities and booking links behind conversational Maps recommendations, separating verified information from regional feature availability.

Ask Maps hotel factual readiness
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Local Seo
06 Oct 20267 min

How should a branch network prioritise local SEO fixes when every operator wants attention?

Prioritise local SEO fixes for branch networks by ranking verified customer-journey failures, inaccurate facts, and visibility gaps before content.

multi location SEO prioritisation
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Local Seo
06 Oct 20268 min

How do we verify a local SEO agency's Maps claims before signing a retainer?

Learn how South African businesses can verify local SEO agency claims on Google Maps before signing retainers with a practical checklist and step-by-step guide.

local SEO agency evidence checklist
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Local Seo
06 Oct 20267 min

How do we test an AI assistant's answer about our business without treating it as a ranking report?

Learn a repeatable audit method to test AI assistant answers about your South African business without relying on ranking reports. Practical guide.

local AI answer factual audit
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Local Seo
06 Oct 20267 min

How do we show a branch's unique services without duplicating the whole company website?

Learn a practical model to showcase each branch's unique services by linking shared company details centrally, avoiding website duplication.

branch specific services local content
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Local Seo
06 Oct 20268 min

How do we request Google reviews consistently without selecting only happy customers?

Discover a practical, policy-aligned process for South African businesses to request Google reviews fairly, avoiding sentiment-based selection and incentives.

Google review request policy
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Local Seo
06 Oct 20268 min

How do we represent an appointment-only business's hours accurately on Google?

Learn how to represent appointment-only business hours accurately on Google, aligning with Google guidelines and your booking system. Practical guide.

appointment only Google Business Profile hours
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Local Seo
06 Oct 202610 min

How do we reply to a Google review about a private medical or legal matter?

Learn how to respond publicly to Google reviews involving private medical or legal issues while ensuring confidentiality and planning private follow-ups.

Google review reply customer privacy

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